shipping policy

Within the Contiguous US

Free Shipping: Enjoy free shipping on all orders!

Carriers: FedEx Ground or UPS

Delivery time: 5-12 business days

Processing Time: Orders ship within 1-3 business days

Restrictions: Sorry, no PO boxes

Need it Sooner? Email us at info@hot-tent.com

Shipping Outside the Contiguous US

Regions: Includes Alaska, Hawaii, and Puerto Rico

Delivery time: 7-14 business days

Charges: Shipping fees (up to $250) apply at checkout

Shipping to Canada

Shipping: Charged based on item weight and quantity. You can see the estimated price at checkout

Delivery Time: 7-14 business days with UPS or DHL

Fees: Additional shipping fees and import duties may apply

International Customers

Carrier: DHL international

Delivery Time: Up to 14 business days

Charges: $50-$350 applied at checkout

Import Duties: May apply for customer

Handling Damages

Need Help? If your order arrives damaged, contact us at info@hot-tent.com for quick assistance.

FAQ

❓How long does it take to process my order before shipping?
A: Orders are processed within 1-3 business days before shipping
❓What should I do if my order arrives damaged?
A: If your order arrives damaged, please contact our support team at info@hot-tent.com for assistance.
❓Is there an option for faster shipping within the contiguous US?
Contact us for assistance at [info@hot-tent.com](mailto:info@hot-tent.com).
❓Why can't you ship to PO boxes?
A: Due to carrier restrictions, we cannot ship to PO boxes.
❓Can you provide an estimate of the shipping charges for orders outside the contiguous US before checkout?
A: For shipments outside the contiguous US, shipping charges will be calculated at checkout based on your location.